PRIVACY NOTICE

You are currently visiting the website of Eddyfi Technologies.

Eddyfi Technologies values your personal information and privacy. This privacy notice informs you about the personal information we collect and how we handle it. Eddyfi Technologies processes your personal information in order to provide you with a customized website that will help you get to know Eddyfi Technologies.

WHAT IS PERSONAL INFORMATION?

Personal information is defined as any information about an identified or identifiable individual. An identifiable individual is a person who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to that individual.

DATA COLLECTION

Eddyfi Technologies, as a data controller may collect personal information about you when:

You voluntarily subscribe to the Eddyfi Technologies newsletter;
You sign up for services from Eddyfi Technologies;
You subscribe to or access Eddyfi Technologies’ client portal;
You fill in the contact form;
You have participated in events where Eddyfi Technologies was present; or
You interact with Eddyfi Technologies’s sales teams.

When you access these pages, you will receive information about the collection of your personal information and you can give - or withhold - your consent.

To provide this information, we may collect your name, phone number, e-mail address, job title, company, country and any other data you may provide in your message.

Your personal information may be collected indirectly through the use of cookies and other technologies. Eddyfi Technologies collects information such as the number of visitors, as well as the date of the user's last visit and the page(s) viewed. Please refer to the Cookie section below for more information in this regard.

PURPOSE OF THE PROCESSING

We use your identification data to enable you:

To contact us via our website;
To access and use our client portal; and
To receive commercial emails based on information you request on our website.

This data will be used to provide you with the requested services and may be used for further processing for marketing purposes with your express consent.

In this way, you can:

Access personalized and accurate information when you request it;
Access our client portal;
Receive our newsletters, white papers or other materials when you explicitly consent;
Receive requested products and/or services; and
Receive presentations of new products and/or services from Eddyfi Technologies if you have explicitly agreed to receive such information.

The purposes of cookies are explained in the cookies section available below.

DATA RETENTION PERIOD

The length of time we process your personal information is indicated below:

Identifying data: 2 years.
Anonymous navigation data: 2 years.

EDDYFI TECHNOLOGIES AND YOUR PERSONAL INFORMATION

For the processing of data from this website, Eddyfi Technologies is the data controller, deciding on the purposes and means of the processing.

Because privacy and security are important, Eddyfi Technologies has adopted a privacy policy and an information security policy.

These policies reflect Eddyfi Technologies's commitment to protecting not only its own personal information but also that of its customers, partners, or contacts. Eddyfi Technologies is committed to handling personal information in accordance with a high level of protection of the personal information it processes for its own purposes but also for the purposes of its customers, allowing for the free flow of personal information between Eddyfi Technologies and legal entities directly or indirectly controlling, controlled by or under common control with Eddyfi Technologies. The website of Eddyfi Technologies is hosted in Canada. Any transfers resulting from an application support outside of Canada are governed by the privacy policy.

ACCURACY, RELEVANCE AND SECURITY OF YOUR PERSONAL INFORMATION

All personal information processed by Eddyfi Technologies is stored on secure servers. Eddyfi Technologies implements appropriate contractual, technical and organizational measures to protect the personal information it processes from loss, unauthorized access, use, disclosure or modification and to ensure the integrity of the personal information. In addition, Eddyfi Technologies processes your personal information only for the purposes identified in this Privacy Notice and does not retain the data longer than necessary.

WHO CAN ACCESS YOUR INFORMATION?

Your personal information may be shared with the following persons:

Internally, to employees and agents of Eddyfi Technologies who have been strictly authorized individually to access it;
To external service providers such as cloud services and customer relationship management solutions who have been specifically authorized to process personal information; and
To our partners when we make our offer with third parties.

YOUR RIGHTS

You have:

The right to be informed about the processing of your personal information;
The right to access your personal information processed by Eddyfi Technologies;
The right to be forgotten, which allows you to request the deletion of your personal information by Eddyfi Technologies;
The right to rectification which allows you to modify and rectify the personal data that are processed about you by Eddyfi Technologies;
The right to erasure which allows you to request that your personal data no longer be processed by Eddyfi Technologies and that it be erased;
The right to restrict processing which allows you to control how your data is processed or to request that your personal data no longer be processed but only retained by Eddyfi Technologies; and
The right to object to the processing of your personal information, which means that you can require Eddyfi Technologies to stop processing your personal information.

To exercise these rights, please contact our Data Protection Officer at [email protected].

You also have the right to file a complaint or claim with an appropriate privacy authority.

For any other request, please contact us here.

This notice was modified on June 17, 2025, and is updated frequently. We invite you to consult this page on a regular basis.

COOKIES

Eddyfi Technologies is committed to respecting the privacy of electronic communications. The following information is intended to give you the keys to managing the cookies we use while you visit our website.

WHAT IS A COOKIE?

Cookies are small files that are downloaded to a device when the user accesses certain websites. The information is then sent back to the originating website when the user revisits the page or when they visit a website that recognizes the cookie. Cookies allow a website to recognize users, understand how users navigate through different websites, making it easier for the user to navigate, save preferences and improve the user's experience on the website. Cookies can have different purposes and uses. For more information on cookies, visit the following websites: www.allaboutcookies.org and www.youronlinechoices.eu.

OUR USE OF COOKIES

We make every effort to ensure that you enjoy your experience on our website. That is why, when you visit our website, cookies are installed on your computer, subject to your acceptance as indicated below.

When you browse the Eddyfi Technologies website, information about your browsing experience may be collected for the purpose of understanding your use of features and pages.

Eddyfi Technologies also uses persistent cookies to collect browsing activity transparently without affecting the visitor experience.

ACCEPTANCE OR REFUSAL OF COOKIES

The registration of a cookie is essentially subject to your acceptance, which you can express and modify at any time and free of charge in the conditions provided below.

If you refuse cookies, or if you delete the cookies stored on your computer, you will no longer be able to use all the features of our website. If necessary, we decline all responsibility for the consequences linked to the degraded functioning of our services resulting from the impossibility for us to record or consult the cookies necessary for their functioning and which you would have refused or deleted.

The following terminology is used to describe the main types of cookies we use:

MANDATORY COOKIE

Mandatory cookies are essential to the operation of the website.

SESSION COOKIE

Session cookies remain in your browser only during your browsing session, i.e. until you leave the site.

PERSISTENT COOKIE

Persistent cookies remain in your browser after the session (unless you delete them).

FUNCTIONAL COOKIES

Functional cookies are essential to your browsing experience and allow you to use the main features of the website, (including live chat with our experts) and secure your connection.

PERFORMANCE COOKIES

Performance cookies collect information about your use of the website, such as web pages visited and error messages encountered; they do not collect personally identifiable information, and the information collected is aggregated so that it is anonymous. Performance cookies are used to improve the functioning of a website.

TARGETING COOKIES

Advertising targeting cookies are used to deliver personalized advertisements based on your profile and limit the number of times you see them, to help measure the effectiveness of the advertising campaign, and to understand how people behave after seeing an advertisement.

CLEAN COOKIES

Own cookies are set and used only by Eddyfi Technologies.

THIRD PARTY COOKIES

Third party cookies are either set or used by third parties other than Eddyfi Technologies.

HOW DO I CONTROL OR DELETE COOKIES?

To delete your cookies or change your preferences, please click here .